1. How we collect information
We collect information in three basic ways:
We collect information that you voluntarily provide to become a registered user of our service, and when you use certain aspects of our service (e.g., entering an email address on a form to send an email from your Live24 account).
We collect information when you register to join Live24 by creating an account via our service.
When you browse or use our service, technological tools including “Log Data” and “Cookies” collect certain information, as explained in the following section.
2. What information we collect and how we use it
Personal Information. When you register with us through the service to become a registered User of
Live24, we will ask you for certain information about you that can be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to, your name, gender, profile photo, free-form biography, location/hometown, website and email address. We use your personal information (in some cases, in conjunction with your “Non-Identifying Information,” see below) to provide the Service to you. For example:
Account registration: We create your user account for your use of the service based upon the personal information you provide.
Communications: We use your personal information to contact you with Live24 newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “preferences” information in your account settings. (See “Your choices regarding information,” below.)
Customer Service: We use your personal information to respond to your questions and/or inquiries.
Non-Identifying Information: We also collect other information that you provide as part of registration, the operation, and personalization of your events on Live24 that cannot reasonably be used to identify or contact you (e.g., without limitation, age and individual preferences) (“Non-Identifying Information”). Certain Non-Identifying Information would be considered a part of your personal information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be personally identified or contacted. But the same pieces of information are considered non-identifying information when they are taken alone or combined only with other non- identifying information (for example, your viewing preferences)We may combine your personal information with Non-Identifying Information and aggregate it with information collected from other Live24 Users to attempt to provide you with a better experience, to improve the quality and value of the service and to analyze and understand how our service is used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.
Log Data: When you visit the service, whether as a registered user or a non-registered user just browsing, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as the browser type or the webpage you were visiting before you came to our service, pages of our service that you visit, the time spent on
those pages, information you search for on our service, access times and dates, and other statistics. We use this information to monitor and analyze use of the service and the service’s technical administration, to increase our service’s functionality and user-friendliness, and to better tailor our service to our visitors’ needs. For example, some of this information is collected so that when you visit the service again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests. We also use this information to verify that visitors to the service meet the criteria required to process their requests.
3. Sharing of your information
Live24 Users: When you register through the service and submit personal information to create a profile or visual collection, other Live24 users will see your name. If you choose to provide additional personal information in your profile, Live24 users will see such additional personal information, including, but not limited to, your photo, location, website, and biographic details. Your real-time location will be shared to others if and only if your consent is provided each and every time you access a feature requiring your location information. Providing additional Personal Information is completely voluntary and should correlate with the degree of interaction you want to have with Live24 users. We recommend that you guard and refrain from disclosing any information you consider sensitive and confidential.
Aggregate Information and Non-Identifying Information: We may share aggregated information that does not include personal information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your personal information.
Service Providers: We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services (e.g., maintenance services, database management, web analytics and improvement of the Service’s features) or to assist us in analyzing how our service are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Social Networking Sites: We may share the information in your Live24 account (including your personal information) with the SNSs that you have linked to your Live24 account. These third parties have access to your personal information only for this purpose (unless the SNS has received your personal information independently of the service) and not for other purposes.
Facebook Connect. We allow users to link their Facebook accounts to our service. Users can then post recent activity on our service back to their Facebook accounts. You will be prompted to decide whether
or not your activity on the service will be shared and disclosed on your Facebook service. You can disable the foregoing feature at any time by logging into your profile and selecting the option to disable Facebook Connect.
4. Your choices regarding information
You have several choices regarding the use of information on our service:
Email Communications: If you decide at any time that you no longer wish to receive email communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “preferences” information in your account settings
Cookies: If you decide at any time that you no longer wish to accept cookies from our service for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Service or all functionality of the service. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.
5. Links to other sites and services
Our service contains links to other third-party websites and online services. If you choose to visit another website or online service by clicking on a link, you will be directed to that third party’s website or online service. The fact that we may link to a website or online service is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites and online services, and these third parties may place their own cookies or other files on your computer and collect data or solicit Personal Information and Non-Identifying Information from you. Other sites and online services follow different rules regarding the collection, use and/or disclosure of Personal Information and Non-Identifying Information. We encourage you to read the privacy policies or statements of the other websites or online services you visit before providing any information or using such websites or services.
6. How we store and protect information
Information Security: We care about the security of your information. We use commercially reasonable safeguards to preserve the integrity and security of information collected and maintained through the service. However, we cannot ensure or warrant the security of any information you provide to us or guarantee that information on the service may not be accessed, disclosed, altered, or destroyed by unauthorized persons.
Phishing: Identity theft and the practice currently known as “phishing” are of great concern to Live24. Safeguarding information to help protect you from identity theft is a top priority. We do not request your credit card information, login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.
Breach Notification: We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Service in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
7. Our policy towards children’s information
This Service is not directed to children under 16. We do not knowingly collect personally identifiable information from children under 16. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at service@Live24.me. If we become aware that a child under 16 has provided us with personal information, we will delete such information from our files.
8. How to contact us
If you have any questions about this Policy or any of the practices described herein, please send us an email at service@Live24.me.
9. VPN service
For users who don’t have stable connection with the app backend, you can turn on the app based VPN. Please note none of user’s personal data is collected nor shared when the app based VPN is turned ON.
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